What is minimum time for order?


Usually we need minimum of 3 days for orders.
For example order on Monday, earliest collection will be Thursday in same week.
For item available on the day, you can also see on our partner Deliveroo pages.


Order may need longer notice during Festive season, special platform or depending on pick up point. We will close our online order for Christmas season at 12 noon on 19th Dec.
Once all Christmas orders are finalised we will open site again.
List of platforms (click here)


If you need whole cake order less than 3 days, you may like to try Same Day Pick Up for whole cake of the day via Deliveroo app. click


What is opening hours and special closing date?


Ealing Broadway (Last order 17:45)
32 Haven Green, London, W5 2NX
Mon – Fri 8:00 – 18:00
Sat 8:30 – 18:00
Sun & Bank holidays 9:30 – 18:00
24 Dec (no eat-in) 8:00 – 16:00
Close for 25th & 26th December


Covent Garden (Last order 18:45)
5 New Row, London, WC2N 4LH
Mon – Sun 10:30 – 19:00
24 Dec (no eat-in) 9:30 – 16:00
Close for 25th & 26th December
31st December 10:30 – 17:00


Marylebone (Last order 17:45)
6 Thayer St, London, W1U 3JQ
Mon – Sun 9:00 – 18:00
24 December 9:00 – 16:00 (No Eat-In)
Close 25 & 26 December
31 December 9:00 – 16:00


Do you deliver?
We have both Deliveroo and our own partner delivery.
Area coverage and available items are depending on each partner.
Please visit sites for more detail.


Please choose “delivery” at option:
Please click here

Ealing Broadway:
Covent Garden:
Hare and Tortoise:
Please click here


Do you have vegan option?
We do not have vegan option.


Do you have allergen list?
Please refer item pages for allergen.
All our kitchens handle all the main allergens of dairy, nuts, peanuts, cereals containing gluten, egg, sesame, mustard, fish, celery, molluscs, crustaceans and soya.


Do you take table reservation?
Our café is walk in. We do not take reservation.


Do you have Wi-Fi?
There is no Wi-Fi. Please enjoy time with your friend and families.


FAQ for festive season 2023


Q. I cannot order for 24 Dec.
A. Please place order on this site. Christmas order now CLOSED


Q Which location can we collect on 24 Dec on this website other than WA Café stores?
A. Collection is only from our stores. Please choose from the option on order page.


Q. When is the last day to place order for 24th Dec?
A. Our usual notice is 3 days. However, during festive season order cut off will be earlier. Please order by 12 noon on 19 Dec for order collecting / delivering 22 – 24 Dec.


Q. I like to order for after Christmas date. What is your order schedule?
A. Following above information, we will try to re-open website to accept orders after and including 27 Dec as soon as we can. This may take 1 day.
If you need order on 27 Dec, we recommand to order before 19th Dec because if any unforeseen error happens on system, no engineer is available during Christmas holiday and our office is also closed.


Q. I like to change / cancel order.
A. Please notify at order@wacafe.co.uk no later than 12pm on 19 Dec.


Q. Does store open on 25 Dec if I cannot collect order on 24 Dec?
A. No. We do not keep any items not collected and no refund will be made.


Q. What is opening days during festive season including New Year’s Day?
A. No eat-in on 24 Dec.
Our business close on 25-26 Dec. Office close 23-27 Dec.
Stores will re-open on 27 Dec.
Stores will be closed earlier on 31 Dec.
We open as usual on all other days including New Year’s day.


Q. Can I pre-order slice cake and bread for 24 Dec?
A. No. We can only offer whole cake for pre-order 24 Dec.
Stores open for take away and we will have most of our usual range.
You can buy slice cake, bread, and drink in-store.


Q. Can I ask to reserve in-store sale items?
A. No. We are afraid all items are first come first sale.


Q. Do you plan to have extra whole cakes on 23 & 24 Dec?
A. Yes. We will try to make as many extra cakes as possible.
Please leave choice of cakes to chefs.
No reservation is possible for those cake.


Q. My order slot is already gone. Can I skip queue?
A. No. If there is queue, please can you queue. If there is more than one line, please ask staff to guide you to right one.


Q. Do you open for eat in?
A. Yes except 24 Dec. We only open for take away and order collection for 24 Dec.
We may close earlier on 24 Dec if all orders are collected and our stock is gone.


Q. Can I ask you to keep my shopping with you while I am shopping elsewhere?
A. No. Our store will be full in festive season. We are afraid but no space this period.